Richard Jacobs, the founder, and president of successful marketing firm, Speakeasy Marketing, continues his ongoing series on marketing, helping attorneys cast a wider net and bring in more clients, focusing on higher-quality clients.
In this festive holiday series, “The Twelve Days of Attorney Marketing Christmas,” Jacobs provides expert marketing tips that will be the gift that keeps on giving, into the new year and beyond. Jacobs is a celebrated authority in the marketing field, and his company, Speakeasy Marketing, has helped scores of attorneys meet their goals as they seek to deliver higher quality service to all their clients and increase their overall profits.
What makes a good client? Jacobs discusses the ways attorneys can look at their past clients, study the past two years or so, and see what similarities and circumstances are similar and what truly makes a good client. As Jacobs states, you have to study your clients intensively. You have to look at who were the judges, who were the insurance companies you battled, etc. While you may think you know what makes a good client, once you look at your past clients and your successes, it may surprise you that your marketing efforts are not in the right area.
Looking through your files can help you to see important factors, such as age, sex, demographics, circumstances, time to closing, personal issues, etc. Jacobs says that by improving your specific targeting, you can put more resources toward the good clients, spending your money to attract the clients whom you can win with.
Study the files, study your admin, how you answer the phone and the conversion ratios of everyone in the office. Study it, analyze it, and capitalize to improve your business.
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